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  • You Can’t Always Get What You Want.

    You Can’t Always Get What You Want.

    March 3, 2018

    The Rolling Stones sang you can’t always get what you want. When I start working with clients they often tell me they can’t get what they want with their Excel worksheets. It’s often as result of being too ‘close’ to the data. They know the outcome but either aren’t sure how to get there, or … Read More

  • Cumulative Gains

    February 16, 2018

    Recently I worked with a new team who were quite proficient with Excel. Our session provided them with the opportunity to fill their knowledge gaps, check in and see what their colleagues knew and provide the time and space to explore better processes and productivity gains. In our session together, I shared a range of … Read More

  • Comfort


    February 2, 2018

    I’ve recently facilitated 10 days of training organisations in the Cook Islands. It’s a beautiful environment and one of the things I learnt was the importance of comfort. Now comfort means that when you are doing a task you feel more empowered, you feel in control, you feel not concerned that you’re going to make … Read More

  • Are you really insured??

    Are you really insured??

    January 27, 2018

    When working with clients one of the things I often hear is that somebody used to do that but now they’ve left the organization nobody knows how to do it Many teams forget the importance of making sure everybody is on the same page with every day technology like Word documents and Excel spreadsheets. The challenge occurs when someone … Read More

  • Take the Lead

    Take the Lead

    January 20, 2018

      Einstein is credited with saying the definition of insanity is doing the same thing over and over again and expecting a different result. Sometimes in business we expect  change to come from above and feed down The easiest way to change is to take the lead. You take the lead and lead by example. … Read More

  • Massage


    January 13, 2018

    One of my favourite self-care items is to have a massage. To me there’s nothing better than having a muscle stretched, rubbed and massaged to release tension. This got me to thinking about how massage applies to how we use everyday technology such as email, Word & Excel. We often get tight and constricted in … Read More

  • Confidence


    January 7, 2018

    I delivered a program recently on presenting with Powerpoint. It was a combination of tips and shortcuts and lifting your presentation skills to some tips on actually presenting and using Powerpoint as a tool or presenting in general. Often when you are in a sales team, it can be a challenge. You’re just given product … Read More

  • Jigsaw Puzzle

    Jigsaw Puzzle

    January 7, 2018

    Often when working with Word documents and Excel spreadsheet it can feel like a jigsaw puzzle. There are pieces missing and you know it would make life a lot easier if you knew the missing piece, but you don’t know what you don’t know. The challenge is constantly finding the pieces of the jigsaw puzzle to … Read More

  • Documentation Consistency

    Documentation Consistency

    January 7, 2018

    Recently I was in the fabulous Cook Islands presenting to various groups on technology related topics to help them work Smarter and not Harder with Microsoft Office products. So I was working with people on email management and what I realised at the end of the session when I had someone come up to me … Read More

  • Breaking Old Habits

    Breaking Old Habits

    December 31, 2017

    When I present to organisations one of the things that I always hear is people say “Oh my goodness, if only I’d known that a day, a week, a month ago. Sometimes we do things the long way. And we do things the long way for number of reasons. The first reason might be maybe … Read More

  • What’s Changed?

    What’s Changed?

    December 20, 2017

    Ever been stuck in a rut? Finding yourself doing the same thing every day, knowing there must be a better way but having no time to consider other options or dismissing doing something different because the current process works? Stress and frustration are prevalent in today’s business world. According to a survey by Australian Heath … Read More

  • What’s an Induction??

    What’s an Induction??

    December 19, 2017

    When I began working, people starting in an organisation used to go through an induction process. For larger organisations an induction was often a whole or half day. For small organisations it’s was as simple as a quick walk around the building and maybe shadowing a colleague for a day or more. However many organisations … Read More

  • Email Overload

    Email Overload

    December 19, 2017

    I wanted to share some quick tips to help you get in control of your email in preparation for going on annual leave. Whilst most people are familiar with out of office feature in email programs, here are a couple of ideas to ‘educate’ those who email you before you go on leave and create … Read More

  • Graduating into Business

    Graduating into Business

    December 15, 2017

    This time of year, many organizations go through the process of recruiting graduates or new starters in preparation for the new year. The challenge for those interviewing is that the knowledge of new starters is subjective. Unless your organisation ‘tests’ the skill level of candidates in some way, you assume their knowledge of everyday programs … Read More

  • You Don’t Know What You Don’t Know.

    You Don’t Know What You Don’t Know.

    December 13, 2017

    I recently spent time working with organizations in the beautiful Cook Islands helping them increase productivity and performance with Microsoft Office products. Many thought their skills were quite high but one of the realizations for many was the fact they didn’t know what they didn’t know. I regularly present at conferences, events and professional development … Read More

  • Shut It Down!

    Shut It Down!

    December 10, 2017

    I wanted to share with you my technology tip for the day. One of the best things you can do to save yourself time and frustration, and it might just be simple, is to close your email down when you’re not working on it. So when you’re not sending or receiving emails shut it down. … Read More

  • Just because you can doesn’t mean you should

    Just because you can doesn’t mean you should

    November 19, 2017

    I often have clients to say to me, it’s better if I do it myself rather than give it to one of my team to fix. But, just because you can, doesn’t mean you should. Whilst it’s common sense, we often forget that if you consider your salary and what it equates to on an … Read More

  • You really don’t need to know EVERYTHING!

    You really don’t need to know EVERYTHING!

    November 17, 2017

    When I first start speaking with groups of people I was often asked “tell me everything I need to know about Excel” I have a bit of a chuckle every time I hear this. A lot of people think it’s about the volume of things you know about an Excel that will automatically make you … Read More

  • What’s Your Code?

    What’s Your Code?

    November 17, 2017

    What’s Your Code? There’s no shortage of apps programs and tools to help you increase your productivity, but in order to increase our productivity I suggest we go back to the simplistic.  That is having conversations with colleagues and agreeing on a code of conduct. What is a code of conduct? In terms of email … Read More

  • It can be easy

    It can be easy

    November 17, 2017

    It can be easy The very technology that was supposed to make our life easier has in fact created another layer of complication, more work, more stress, more frustration. If that’s a sign of your world today, maybe what you need to do is stop, sit down and think about what are the 1, 2 … Read More

  • Save Yourself Stress

    Save Yourself Stress

    November 16, 2017

    In our world today where we are so busy one of the best things that you can possibly do with any of your Word documents or Excel spreadsheet is to take time to make time. So what do I mean by take time to make time? We often are so busy just throwing things together … Read More

  • First Impressions

    First Impressions

    November 16, 2017

    I’m often told by clients “I don’t need help with Microsoft Word”, well let me ask you a question, when was the last time you looked at a document and found a spelling mistake and all of a sudden you made a decision that you weren’t going to deal with that company, that’s of course … Read More

  • Google

    November 16, 2017

    I’m often asked by clients how can you increase productivity without having to attend a full day training course. Well here’s my quick tip for you. In business the natural tendency is to look outside the organisation for answers. But many of the answers actually lie within. After all no one, not even Google,  knows … Read More

  • What Every School Administrator Needs to Know about Microsoft Word

    November 16, 2017

    What Every School Administrator Needs to Know about Microsoft Word & Excel 2016 I’ve just released an online course SPECIFICALLY for school administrative staff. $97 per person, but until 30th June it is only $37 For more information go to

  • The Missed Opportunity to Increase Productivity

    The Missed Opportunity to Increase Productivity

    November 16, 2017

    I don’t know about you, but when I first started work, productivity was generally “measured” by the time you arrived at the office and the time you left. These days it seems our productivity is often “measured” by the number of emails we send, who we send them to and when they are sent! Technology … Read More

  • A Picture Tells a Thousand Words

    A Picture Tells a Thousand Words

    November 16, 2017

    As the saying goes, “A picture tells a thousand words”, Have you ever tried to insert one into your Word document and it just didn’t do what you wanted it to? Pictures are a vital part of reports and proposals today. They tell us so much more than words can say and often enable a … Read More

  • Technology for Effective Meetings

    Technology for Effective Meetings

    November 16, 2017

    Have you ever been in a meeting that feels like a crowd of people in a public place, moving in all directions? This week, I came across an excellent blog post from North American based Kristin Arnold. The technology she highlights is accessible  for little to no cost. Used strategically, rather than just because it’s the … Read More

  • Prime Productivity Pointer – Inserting Today’s Date

    November 16, 2017

    Prime Productivity Pointer – Inserting Today’s Date When I ask people how they find the answer to a challenge in Excel or Word, I commonly hear the response “I Google it.” Whilst Google is great it has its challenges.  Firstly you need to KNOW what you are looking for – sometimes you know the outcome … Read More

  • Walking Meetings….

    Walking Meetings….

    November 16, 2017

    With so much of the average office worker’s time sitting, at a desk, in meetings, on a train or bus, in a car, is it any wonder we have seen a rise in back complaints. The last few years have seen an increase in standing desks in the workplace as sitting (well too much of … Read More

  • Customer Service isn’t just external….

    Customer Service isn’t just external….

    November 16, 2017

    Technology was designed to increase our productivity. Those who know me know how passionate I am about working with organisations to build expertise with everyday technology to empower staff to be more productive, engaged and happy in their work. However there are many other ways to keep staff engaged, happy and productive which all adds … Read More

  • Prime Productivity Pointer – Fitting an Excel Spreadsheet to a Single Page

    November 16, 2017

    Each month I send out an email with a quick video tip or shortcut to increase productivity with Microsoft Office. Often there are little frustrating things that happen in Word and Excel that, whilst small, if you have to do them regularly that 5-10 minutes adds up over time. Did you know that if you … Read More

  • Donald Trump’s Take on Technology

    November 16, 2017

    What a great short interview on CNN Money where Piers Morgan interviews Donald Trump on a range of topics including his take on email and cell phones. Watch the clip here

  • Banning Email After Business Hours

    November 16, 2017

    Great article in the Harvard Business Review on whether employers should ban email after hours. Having technology at our fingertips to access email 24/7 means many people find it tempting to check emails in their down, family or recharge time in an effort to remain “in control”. Reality is, as soon as you deal with … Read More

  • Should Businesses Plan to hire More in Next Three Months?

    November 16, 2017

    Credit Reporting body Dun & Bradstreet recently released Q2 2014 Business Expectations Survey Results indicating more businesses plan to hire staff in the next three months. I wonder if this is a reactionary approach businesses take in response to increased workloads and pressure from government, unions and the like to create more jobs?? I believe … Read More

  • Have You Bought Into the Technology Myth?

    November 16, 2017

    What is The Technology Myth? The Technology Myth is simply a belief that adding new technology such as software or hardware to an organisation on its own holds the magic key to unlocking productivity in the business and opens the floodgates to increased profits. Reality is this is far from the truth. Although a majority … Read More

  • Clean Out Your Inbox Week!

    November 15, 2017

    Fantastic productivity initiative by Steuart Snooks, Marsha Egan & Monica Seeley – Clean Out Your Inbox Week. My take on it is covered here in Day 1 Listen & Watch the Slide Share Want tips and shortcuts to increase your productivity with technology? Sign up at

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